Verbal Judo

The Cost of Conflict
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Conflict Resolution

COST OF CONFLICT

CONFLICTS AND STRESS COST U.S. WORKPLACES AN ESTIMATED $200 BILLION PER YEAR IN REDUCED PRODUCTIVITY, ACCIDENTS, COMPENSATION CLAIMS ABSENTEEISM, EMPLOYEE TURNOVER, HEALTH INSURANCE AND MEDICAL EXPENSES. THIS IS MORE THAN THE AFTER TAX PROFITS OF THE FORTUNE 500 COMPANIES AND 10 TIMES THE COST OF ALL STRIKES IN THE UNITED STATES COMBINED.


THE FACTS:

  • Up to 90% of all visits to primary care physicians are for stress-related complaints.
  • Up to 80% of industrial accidents are due to stress.
  • Over 50% of lost workdays are stress-related.
  • At last reference, 14% of workers say stress caused them to quit or change jobs in the past two years.
  • Worker's compensation awards for job stress will soon threaten to bankrupt the system in some states.

Studies conducted on the above statistics came from:

"Employee Burn Out: America's Newest Epidemic", by Northwestern National Life
"Job Stress: The 20th Century Disease", by the UN International Labor Organization
The "Mitchum Report on Stress in the 90's"